How long does shipping take?

Within VIC: 1 to 6 business days

Rest of Australia: 2-11 business days 


What payment methods do you accept?

The current payment options are PayPal, Mastercard and Visa!


Will products be restocked?

Yes absolutely, when a product sells out we will restock the materials needed to make that item as soon as possible!

However, Limited Edition items may no longer be restocked after certain dates. 


Do you accept returns or exchanges?

If there is ever anything wrong or faulty with an item we are happy to offer a refund or exchange.


How big are the heat packs?

We currently have three different sized heat packs: 

Mini: 12cm x 17cm

Small: 12cm x 24cm

Large: 14cm x 29cm 


How do I make a wholesale order?
For wholesale orders please contact us with the size and quantity you are after and then we can organise pricing :)