FAQs
How long does shipping take?
Within VIC: 1 to 6 business days
Rest of Australia: 2-11 business days
What payment methods do you accept?
The current payment options are PayPal, Mastercard and Visa!
Will products be restocked?
Yes absolutely, when a product sells out we will restock the materials needed to make that item as soon as possible!
However, Limited Edition items may no longer be restocked after certain dates.
Do you accept returns or exchanges?
If there is ever anything wrong or faulty with an item we are happy to offer a refund or exchange.
How big are the heat packs?
We currently have three different sized heat packs:
Mini: 12cm x 17cm
Small: 12cm x 24cm
Large: 14cm x 29cm
How do I make a wholesale order?
For wholesale orders please contact us with the size and quantity you are after and then we can organise pricing :)